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Can I cancel my order?

• If you cancel all orders within 14 days after receiving the order, they will refund you in full, including standard postage and packaging fees. After informing them of your intention to cancel, they require you to return the goods to them within 14 days at your own expense. If the cancellation notice is sent after 14 days, or you only cancel part of the order, they will not refund the postage and packaging fees.

• Sorry, they can't accept the return of some goods, such as customized, sanitary or assembled goods, unless of course these goods are defective or inconsistent with the contract. Of course, these will not affect your consumer rights.

• Please keep the goods properly. They have the right to deduct an amount from the refund to reflect any loss of value of the goods provided, if the loss is caused by your unnecessary disposal of the goods.

What is their shipping policy?

• Their goal is to receive your order as soon as possible. For orders with sufficient inventory, you should usually receive them within five working days. However, they ask you to allow up to seven working days to adapt to unforeseen circumstances beyond their control.

• Unfortunately, they are currently unable to deliver to the Republic of Ireland.

What is their return policy?

• If you have received the package and want to return one or more items, please contact them. They don't offer standard free rewards, but they will try to make sure that you are informed of your choice as clearly as possible. There will be a return order in your package, which will include all their terms and conditions and need to be included in any returns.

• Please be sure to call 0333030777 or fill out their return form before taking any steps to return.

What is their money back guarantee?

• The goods they provide are in line with your consumer rights, so if you are not completely satisfied, then they are not satisfied, please contact them. If you find a fault, or feel that the product has deteriorated before the expected natural life, they are happy to discuss with you. Your legal rights will not be affected.

• Please keep the goods properly. They have the right to deduct an amount from the refund to reflect any loss of value of the goods provided, if the loss is caused by your unnecessary disposal of the goods.