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Who can create customer reviews?

You must purchase a product before you can rate and review it. They encourage customers to not only look at a product but to actually use it so that they can fully evaluate its performance. They do have rules for submitting reviews and they reserve the right to deny reviews that do not fall within their guidelines.

How to write an awesome review?

• Be Specific: Your review should focus on the specific product being reviewed and your experience with the product. The best reviews include not only your initial impressions but also how you used the product and the details for those impressions.

• Length: Ideally reviews are between 20 and 1,000 words. The ideal length is 100 to 250 words. A rating without comment is not as valuable as a rating with a detailed comment.

• Be Honest: They welcome honest product reviews--positive and negative. As long as a rating and review remains specific to the product, does not criticize a competitor, and is written with the clear intent to help others, they will not remove the review because they are critical. They believe all helpful information can inform their customers’ buying decisions.

What is safe sale guarantee program?

They understand how frustrating it is to make a purchase only to see that some of the products go on a surprise sale the very next day. They don’t want you to have those negative feelings toward any purchases you make with them therefore they have developed a “Safe Sale Guarantee” Rebate Program. If you ordered within 24 hours of a flash sale or non pre-announced surprise sale, simply contact them via their web Contact Page and request a safe sale rebate reflecting the sale price of products purchased at regular price. Safe Sale Rebates are equal to the difference in price paid and the advertised sale price. The safe sale rebate will not be refunded. The price difference will be provided in the form of a gift certificate that is credited to the customer account and can be used towards a future purchase. This program is designed to protect customers from surprise unannounced sales. To be eligible for the Safe Sale Rebate, orders must be finalized and paid by end of the sale. Rebates cannot be given for items returned or removed from an order and excludes free sample and replacement items.