80% Off Ericdress Coupons & Promo Codes | May 2025

When will I receive my items after I place an order?

They will ship out the item according to your requests, you can receive this item within 14 days. 

How can I track my order?

As to the order status and shipping information of your package, you can refer to "My Account" in their website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.Also you can check with this link.

How much is the shipping cost?

They provide economical parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics fees and transportation time. The address page in the shopping process has detailed price and shipping time instructions. They have regular or long-term free shipping activities. During the event, orders that meet the conditions of the event can enjoy the services.

What's the process time?

• In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time they are talking about is a working day and may be delayed if they encounter holidays.

• Note: Custom-made products such as wigs, wedding, special occasion dresses, processing time is long than other products, please wait patiently.

What if I want a dress in a color that is not listed? 

The colors that they list on the product detail page are the only colors which that style dress is produced in. They also show all the pictures they have available, so if the picture is not shown, that means they cannot show you that dress in that color.

Can I see the dress in other colors? 

Unfortunately they are only allowed to send or post pictures provided to them by the manufacturers of the dresses they sell. Not all colors of the dresses are pictured by the manufacturers and therefore all the pictures you see are the only ones they have available. Only thing you can try to do is find another dress by that same company called the same color and it will be the same depending on the fabric.

What if I can't find my dreaming dress? 

If it is a custom made item, and you have the picture of the product you want, then you can contact their customer service at [email protected] with specific information (confirm the material, color, size, etc.). With your confirmation, they can ensure you whether they can make the item for you.

What if I am making a large / bulk order? 

• Regarding to a Large / Bulk Order, you can place order directly from ericdress.com according to order process, and follow guidance of the order placing process.

• They will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully.