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Familyotc (23)
All 23
Editors' Pick 5
Coupons 9
Deals 14
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Details 05/25/2025
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Expiry Date: 05/25/2025
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Familyotc Frequently Asked Questions
What are your shipping details?
Order processing time depends on the day and time of your order you place, your order will ship as specified below.
If you have place an order between Monday 5pm (EST) to Thursday before 5pm (EST) it will shipped before end of Next Business day.
If you have place an order between Thursday 5 pm (EST) to Sunday 11 am (EST) will only ship by end of Monday.
If you have placed an order between Sunday 11 am (EST) to Monday 5pm(EST) will be ship by end of Tuesday.
When will my order arrive?
Once your order is shipped a tracking number and carrier will be emailed to you by end of next business day.
Will you refund my shipping fee?
Any shipping cost you incur to return the product to them will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless they made an error. If package is undelivered due to wrong address, Refuse, Unclaimed or return by buyer they will charge shipping plus 25% restocking fees.
How do I track my order?
You can view the status of your order by first logging into your account then under My Orders clicking on "Review orders / track packages" and click on the order you which to view. Once your order is shipped a tracking number and carrier will be emailed to you.