10% Off FanPrint Promo Code | Apr 2025

Why did my ship date change?
They will do their best to give you the best estimate possible on when your order will arrive at your doorstep. These are, unfortunately, only estimates and not guarantees; sometimes things outside our control - like inclement weather, delays with the postal service, and other related problems - can extend the time it takes for you to get your order. In these cases, they update the shipping date on your product to give you a better estimate on when you can expect the order.

What if my product arrived stained?
They highly suggest putting your new product through the wash before you panic. Some of their products are printed with a special process that uses a special solution to ensure high print quality and color correctness. A small amount of this solution may remain on the product and look slightly off color. Don't worry, this is completely okay - it'll wash off the first time you put the product through the wash.

What to do if I didn't get a confirmation email for my order?

• Their confirmation emails are sent almost immediately after the order is processed (or at least within 2 or 3 minutes) so if it's been more than 10 minutes or so and you still don't see it in your inbox, it's probably not going to show up.
  

• For most people, this can be remedied by checking your Spam folder - their receipt emails come from [email protected]. Make sure this email address can get past any spam filters.
  

• If you've combed your Spam folder and you still don't see the confirmation email, send them an email at [email protected] and they'll help you get your order number. Please make sure to include your full name, your shipping address, and the email you placed the order with - they need this information to find your order in their records.