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Do they want to return gifts?

When returning gifts, you don't have to worry about whether you will notify the sender. They only need to send you an email containing a fat brain toy gift certificate stating the number of items returned. Then, you can use gift certificates to make new purchases in your spare time!

What is their return policy?

• They hope that their customers are 100% satisfied with the products we sell and the services we provide. If you are not 100% satisfied with your purchase at any time in the next 90 days, they will provide you with a free return shipping label and ship it back to them. However, although they do want to make the return process as simple as possible, unfortunately, they do not provide free return shipping labels for orders outside the neighboring United States. Customers outside the neighboring United States must pay any return freight.

• If the goods are returned in their original packaging in a "brand new" state within 90 days after purchase, the letter of credit for the goods will be issued in the payment method used when placing the order. If the goods are opened, the store credit will be issued in the form of fat brain toy gift certificates. All returns must include a valid RMA (return authorization) number issued by fat brain toys. The returns they receive that are damaged due to improper packaging of the client will be limited to store credit. Personalized items are not returnable.

What do I do if I received a damaged /error item?