5% Off Find U Rings Jewelry Coupon Codes | Apr 2024

What is Find U Rings Jewelry's exchange policy?

• Lifetime warranty for size exchange and any damage. If the product is damaged or wrong size, they will replace it for you with free shipping. You can send email to their customer service. They bear the postage within one month, and you need to pay shipping fee if more than one month.

• If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

• If due to their reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

What if I order the wrong size ring?

They will replace it for free within 30 days after purchase, you can contact with their customer service team.

What ring size should I buy?

Measure your finger size before purchase, the paper measurement is intended for reference only. They would like to suggest you have your finger sized at a jewelry store.

How do I know what band width to select?

The most common widths for men's wedding rings are 6 mm and 8 mm. And 2 mm to 6 mm wide rings are most common for women.

Are all rings available for engraving?

Yes, all their rings offer engraving for free. Text, handwriting and fingerprint engraving are available.

How do you handle my personal information, such as email address?

As an online jewelry store you can trust, they respect your privacy and do not sell or provide your personal information to anyone. Your email address is very secure.

What should I do if I receive damaged items?

• If the ring you received is defective or of lower quality than you expected, they will accept the return or refund of the ring within 30 days. Please take high-resolution photos of damaged or defective rings and send them to them by email. 

• If the ring is lost or damaged during transportation, please email them at [email protected] in time and they will resend the new ring to you free of charge.

• If you need to exchange or return, please email them at [email protected] to contact them or go to the "Contact them" page and fill out the form, indicating whether you need to exchange or return and the reason for the request. 

Can I track my orders?

After you place the order, you will receive a confirmation email with the order number so that you can track the logistics information at any time. They will ship immediately after receiving your order and ensure that you receive their products as soon as possible.Affected by Covid-19, there will be some delay on the delivery. In terms of delivery, it is their goal to be safe and fast. If your purchase is lost during the transportation process, they will be solely responsible. If you do not receive their product within 30 working days, you are eligible to request a full refund or re-delivery.