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Does Fire Pits Direct offer Free Return? What are Fire Pits Direct Returns & Exchange Policy?
They want you to be satisfied with the product you buy. If for any reason you are not satisfied with the purchase, let them know, and they will do their best to help you.
They provide a simple return policy that allows you to return new, unused, unassembled items within 30 days of delivery for refund and resale in the original package. The refund will be equal to the total amount of the order minus the departure and return costs incurred by Spotix, Inc.
If the return request is due to a defect of the manufacturer or damage in transit, he will first try to repair the product in cooperation with the customer. If your return request is due to a shipping error, please contact them at 877-374-6777. If repair is not possible within the scope of the reason, it helps to replace the object. Damaged objects need images of damage to replace them.
Can I get Free shipping at Fire Pits Direct?
Yes. All products available on Thier's website are eligible for free standard shipping. Standard shipping applies to standard locations in 48 continental states. Spotix, Inc. reserves the right to select each type of delivery, carrier and level of service if you choose standard shipping. For freight shipping, standard transportation includes curbside delivery and tailgate service. Some shipping exceptions (e.g., shipping to hard-to-reach areas) may be subject to special considerations and fees.
Expedited Shipping Option: Most goods shipped via standard parcel services can be processed quickly at additional costs to reduce delivery time or guarantee delivery on a certain date. This does not include processing time, but is subject to change to the resources and discretion of the manufacturer. Goods shipped by freight will be shipped at the fastest speed available (priority cargo) and therefore cannot be shipped faster.
Orders with international shipping are not eligible for free standard shipping. They ship regularly to Canada and are happy to welcome these orders. However, it is your responsibility to contact your sales representative to determine the shipping costs. Other international shipping options may be available, but please contact them for availability. International orders are not subject to its standard return policy and are processed on a case-by-case basis.
They stock many products in their warehouse in North Liberty, Iowa, to provide fast and flexible shipping options for the entire country. Selected products will be shipped directly from the manufacturer if necessary and will only be shipped if they provide the fastest possible delivery.
If I join Fire Pits Direct partner, what can I get?
Save your money (and that of your customers) at exclusive prices.
You can access our team of experienced professionals to provide recommendations and answer your questions.
Create an enviable outdoor dining experience with thier free outdoor kitchen design service.