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What is FishUSA Price Match Policy?

To request a price match, please contact them by phone (at 800.922.1219). You may also email or fax (at 866.333.6143) them with the request. Please include a website link to the product, or a verifiable copy of the competitor’s printed ad with the store name, sale dates, price and model number of item.

What is FishUSA 30-Day Price Guarantee Policy?

If you buy an item from them, and if within 30 days of your order you find the exact same item on their store at a lower price, contact them and they will issue you a store credit for the price difference. Please note, they will not price guarantee Flash or 24-Hour Sales, “Buy X, Get X Free” or BOGO offers, bundled offers, custom or exclusive products (including custom colors), rebates, special financing offers, coupons, closeouts, clearance items, inventory reductions, special buys, samples, or discontinued or reconditioned items.

What is 30-Day Price Guarantee Terms?

For price guarantees, they will issue a store credit for the price difference only to the person who is the billing contact on their order. The credit is valid for one order, and will expire 60 days after its issue date. They will not price guarantee Flash or 24-Hour Sales, “Buy X, Get X Free” or BOGO offers, bundled offers, custom or exclusive products (including custom colors), rebates, special financing offers, coupons, closeouts, clearance items, inventory reductions, special buys, samples, or discontinued or reconditioned items.

What are duty, taxes, and import fees?

They do not collect duty, taxes or import fees that may be imposed upon receipt. On all international orders delivered outside the United States, the purchaser is responsible for any taxes, duties or import fees that may be charged upon receipt. Because they do not collect duty, taxes or import fees, you may be charged those expenses at the time your order is ready for delivery in your country. They are required to declare the actual value of all international orders on the shipment documents.