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How to enjoy free shipping?
They offer free shipping to the UK mainland on all products, except Devon, Somerset, Cornwall in the Scottish Highlands (PL, EX, TQ) where a surcharge applies. Most items are shipped using single courier. This means the delivery driver will deliver to your front door and enter your house without insurance.
How do they deliver?
Most products on their site are delivered the next business day if they are in stock. All products will ship automatically, so if you do not wish to receive your product the next business day, please specify your desired delivery date in the Special Instructions section at checkout. They can only provide workshops from Monday to Friday.
Can I return the item?
You are entitled to a statutory cooling-off period, which runs from the date you place your order online or over the phone to 14 days from the date of receipt of the goods. If you have not received the goods when you cancel the contract, and they have not processed the goods for delivery, they will refund you all money you paid for the relevant goods, including freight in the same form, as soon as possible to pay the amount originally used for the purchase, and regardless of How within 30 days of cancellation being accepted.
How do I return it?
You agree to return the goods in full, and Furniture in Fashion also asks you to return the packaging of the goods as far as possible. You are responsible for the cost of returning the item, unless the item is defective or not as described, in which case they will refund any reasonable cost you incur in returning the item to them. If you return an item because it is defective or incorrect, they will not charge any fees.