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What is the Standard Shipping time?

• They are shipping from Taiwan when they use this method. Their standard shipping option as is FREE (included in the price of your purchase) for purchases $30.00 and above. 

• For purchases $30.00 and below they charge a standard rate of $4.99. This method uses USPS to offer fast, convenient and reliable shipping across the USA. 

• They deliver to every country in the world (expect those banned as per their postal service). A signature is required upon delivery. 

• For North America, average time to receive your package is approximately 6 to 9 business days. For Europe and the rest of the world is approximately 8 to 11  business days.

Where is my diffuser made?

• All of their diffusers are made in their own building in Taipei, Taiwan. They have been making Nebulizing Diffusers™ for nearly 15 years. 

• They believe they are a world-wide leader in the manufacture of this kind of device. They use only the highest quality materials and ethical manufacturing practices. They maintain a safe and healthy environment for their valued customers.

Where do their essential oils come from?

• Their essential oils originate in many countries from around the world. The lavender from France, Ylang Ylang from Indonesia and Geranium from Egypt. They purchase Their essential oils from a large aggregator based in the United Kingdom. 

• Their essential oils are tested by a third party laboratory located in Montreal Canada for any impurities or adulterants. These lab results can be found on the essential oil product pages. 

• Rest assured your satisfaction is 100% guaranteed!

What do I do if I need to clean my diffuser?

You can use the Pipette Dropper whenever you need to clean your diffuser;

• For General Cleaning – use the dropper to add a few millimeters of plain rubbing alcohol (70-95% purity) to the glass reservoir and swirl, swish and rinse.

• For Partial Cleaning – put alcohol in the dropper and spurt it out in the micro-tubes directly several times to wash them.

• Please note that the Pipette Droppers are NOT to be used for essential oils. The droppers are made of plastic and essential oil is corrosive to plastic.

How often should I clean my diffuser?

They recommend cleaning your Nebulizing Diffuser every 7 days to keep it operating in top shape always. 

Are essential oils dangerous?

• Yes, essential oils are dangerous. Actually, strictly speaking, a certified aromatherapist would recommend that you use eye and skin protection at all times when handing essential oils.

• Essentials can be toxic too. They can be harmful to skin, mucous membranes and the eyes. Please be extremely cautious when using and handling essential oils.