Details 22 used09/01/2025
Promo Detail: New customers receive 10% off your purchase at GentleHerd.com . Use code at checkout.
Expiry Date: 09/01/2025
Gentle Herd (44)
All 44
Coupons 39
Deals 5
Details 05/31/2025
Promo Detail: Things Can Change, But We've Got You Covered! Get 20% Off by clicking this offer and shop now!
Expiry Date: 05/31/2025
Details
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Details 10 used05/09/2025
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Expiry Date: 05/09/2025
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Promo Detail: Make use of this promo code from Gentle Herd to save 20% Off.
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Promo Detail: Receive 25% Off once you enter this promotion code while you make the purchase and check out at Gentle Herd.
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Promo Detail: Don’t forget to enter this coupon code when you shop and check out at Gentle Herd. You’ll save 15% Off.
Gentle Herd Frequently Asked Questions
Can I make a return at Gentle Herd?
They have a 28-day return and exchange policy, which means that customers must make all return requests within 28 days of receiving their goods. Please contact them via email and explain your refund or exchange reason, they will do their best to facilitate you. After this period, they do not offer any return or exchange.
What should I pay attention to when I make a return at Gentle Herd?
Gentle Herd reserves the right to reject any returned product that does not meet the return requirements. they will return the rejected items to the original mailing address. To avoid this, contact their customer service team to resolve any concerns regarding items you wish to return.
If you are interested in a different color or size, they recommend that you purchase the correct product immediately and return your original product. However, if the customer is unhappy with the order for personal reasons, the actual shipping and return shipping costs are non-refundable in this case. All expenses arising therefrom will be borne by the client.
How long can I get my orders at Gentle Herd?
You may experience shipping delays for international orders due to COVID-19. Sorry for the inconvenience caused to you. Thank you very much for your patience and understanding.
To ensure that every cashmere/wool product meets their high standards, they take 3 working days to process your order and ship it. Delivery time usually takes 7-15 working days. You can use the tracking number they send you to follow the order status on their website or the official shipping company website.
If your purchase is over $199, they offer free shipping, all duties and taxes are calculated and paid at checkout, and there is no additional charge at the time of delivery. * Some countries do not offer free shipping.
Do I need an account to place an order?
No, you don't need to have an account to place orders on their website. However, it is recommended that you set up an account to check and manage the status of your order during delivery.
How do I keep track of my orders?
After you place your order, you will receive a tracking number in your email. You can check your order through the Courier website, or log into your Gentle Herd account and click on "My Order" to check the order status.
When can I receive my refund?
After they receive the item back, they inspect the item according to their return policy approval procedure. they will notify you via email if the item is eligible for a refund. If yes, the refund will be made through the original payment method within 5-7 business days.
Does Gentle Herd provide return labels?
At this time, they do not provide return labels. However, if the customer receives the wrong item, the product is damaged, etc., the customer needs to pay for the return shipping in advance. Please contact customer Service via email to ensure they have all your payment voucher information. Shipping charges will be refunded through your PayPal account. In addition, they will not refund the freight for other reasons. When their labeling service is upgraded, they will update you.