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What is Return policy of Giuseppe Zanotti?
If you are not satisfied with the products you purchased on giuseppezanotti.com, you can initiate the items in its original condition within 30 days of the date in which your order was shipped to you. You won't pay the shipping fee, because it's free. To return an item you must send your order number to them via the email. And then a guided procedure will allow you to choose the item to return and will explain how to prepare the package. Please note: returns exceeding 30 days cannot be accepted. For items that arrive beyond this timeframe, the change-of-size request will automatically expire.
How long will I receive my refund?
Once the refund is processed to the original form of payment you use for your order, you will receive a confirmation email. It will take 14 days for the amount to showcase on your credit card statement. If you paid your order by PayPal, a refund normally appears within 48 hours on your Paypal account. And the clearance date of the repayment will be the same as the initial payment to Giuseppe Zanotti. Consequently, the party who completed the payment will not suffer from any loss in terms of bank interest.
What benefits will I get if I create an account?
If you create an account, you will enjoy the following benefits:
- Move through the checkout process more quickly.
- Create your wishlist.
- Stay updated on the promotions you are most interested in.
- Store multiple shipping addresses.
- Learn more details of your orders and track your delivery, you can return your orders faster.
How long will it take to deliver my order?
If you house is located in the United States, Standard Shipping will take 3-4 (three to four) business days from the Order Confirmation to deliver to your door. If you choose Express Delivery, it will take up to 1-2 business days to deliver to your door. For other countries, the local shipping times and postage apply. In any case, Giuseppe Zanotti won't be responsible for delays that are unforeseeable and/or attributable exclusively to the Courier.
How can I initiate a return?
If you want to initiate a return, you can follow these steps:
- Follow the Online Returns & Exchanges guidelines: If you have an account, login to their website, go to the "Returns" section and select the gadgets you want to return.
- Choose a return shipping option: After confirming the product you would like to return, you can choose two different return shipping options - Home Collection Return and Drop-off Return.
- Prepare the package for delivery: Put your returned products in their original packaging and print the pre-filled return shipping label that you received in the return confirmation email and attach it to your package, ensuring all the information and codes included in the new label are legible.