81% Off Golden Concept Coupon codes & Promo codes | Apr 2024

Can I return the item?

Their policy is valid for 45 days. If 45 days have passed since your purchase, unfortunately they cannot provide you with a refund or exchange. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging. Custom products and gift cards are exempt from returns. Only regular priced items can be refunded, unfortunately items sold during the promotion period cannot be refunded.

How to enjoy free shipping?

International shipping takes 2-4 business days. Free shipping on orders over $150.

How soon will I receive my refund?

You will be responsible for paying your own return shipping. Shipping charges are non-refundable. If you receive a refund, return shipping will be deducted from your refund. Once your return has been received and reviewed, they will send you an email notifying you that they have received your returned item. They will also notify you to approve or deny your refund. If you are approved, your refund will be processed and the credit will be automatically applied to your credit card or original payment method within 30 days.

Can I exchange it?

If an item is defective or damaged, they will replace it. or unused and in the same condition as when you received it. It must also be in the original packaging. Custom products and gift cards are exempt from exchange. A product can only be replaced with another product in the same or lesser quantity. If you want to replace a higher priced item, they will ask you to return the original order for a refund and place a separate order for the desired item.