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Promo Detail: Free US Standard Shipping on all orders at incipio.com.
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Editors' Pick 5
Coupons 6
Deals 14
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Promo Detail: Redeem this great 10% Off coupon at Incipio once you make the shopping and check out.
Details 05/31/2025
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Incipio Frequently Asked Questions
How long does it take to ship?
Domestic shipping takes 5-7 business days and international shipping takes 7-14 days. If you can't wait, they offer a faster shipping method. Please see their shipping policy.
What if the item I want is out of stock?
They are sorry to learn that the item you want is out of stock. Items are available on a first-come, first-served basis. However, if you can't wait to see the earliest availability of the item, you have a few options.
Sign up for their newsletter to get the latest updates.
Send an email to [email protected] and they will provide the latest information.
Contact them at 1-800-733-0088 and they'll be happy to help you.
How do I return or exchange my product?
If you purchased your protective cover directly through www.incipio.com, you are eligible to receive a return.
Once Incipio has issued an authorized RMA#, please return your product within 30 days of the RMA# being issued to:
Incipio, LLC
Return Merchandise Authorization#
1351 Railroad Street
Corona, CA 92882
Please ensure that the RMA# is clearly marked on the outside of the package and is visible.
How long does it take for my credit card to be refunded?
After receiving and checking the product, your credit will be processed and automatically applied to your credit card within 2-5 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days for your credit card to be applied before it is posted to your account.
How long does the warranty claim process take?
Once you complete the RMA form, you'll receive an email from us with further instruction. Please allow up to 72 hours for a response. Once they receive your case, they will process a warranty replacement within 1-2 business days. Once processed, you will received an email with a tracking number for your replacement.