35% Off GoNutrition Coupon | Apr 2024

How do I place an order?

• Select the product(s) from the different categories, and add them to your online basket. Select the checkout option and enter your personal details, payment and delivery details.

• If you're having problems, please call them on 0161 413 3553 and they can place the order over the telephone for you.

What happens if I've opened it?

• If you have opened the product and do not like the taste, you can return it to them within 30 days.

• They will weigh what you return and give you GN Points to the pro rata value paid. You'll need to cover the cost of returning the item to them.

• Their 30 day exchange guarantee covers all products up to 2.5kg in size but excludes fresh produce, which cannot be returned for food safety reasons.

Who pays for the return?

• Unless you're returning a product because of an error on their part, all returns need to be paid for by you.

• They advise that you use a tracked service when returning the item to them.

• Please ensure that you keep your proof of return receipt until you've received an email from them confirming that they have processed and refunded you.

Can I get a refund on any item?

• All unopened or unused products are included in the policy if purchased individually, with the exception of fresh produce, which cannot be returned for food safety reasons. Products purchased as part of a bundle will only be refunded if everything that was sent out is returned.

• Once the bundle has been partly opened/consumed the remaining products may not be returned. Products purchased via a third party discount voucher website/scheme may only be returned if stated in the individual offer terms and conditions.

How long will it take to get a refund?

• If a refund has been requested, your credit or debit card, or Paypal account used to place the order will automatically be refunded upon them processing your return. They aim to do this within 14 days of you sending it back, but it depends how quickly they receive them.

• You will be advised by email that a refund has been processed. It can then take up to five working days for your bank to credit your account. Paypal refunds normally show back in your account within two working days.

How do I cancel an order?

• The Distance Selling Regulations allow you to cancel a contract at any time up to seven days after the day you receive your order. To cancel you need to confirm in writing, by either post or email.

• Orders containing fresh produce are not covered by the Distance Selling Regulations and cannot be cancelled. However, for such orders they allow cancellation up to 4pm on the same day as ordering.

• If you email them or call on 0161 413 35 53 they will give you the full details on how to returned your cancelled order.