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What is the shipping policy?
Standard Ground Shipping (2-7 days):$7.95-Ships either via USPS Priority Mail, UPS Mail Innovations, USPS First Class Mail, FedEx Ground or UPS Ground.
Free Shipping on qualifying orders over $75. (Takes 3-10 Days)-Ships either via USPS Priority Mail, UPS Mail Innovations,USPS First Class Mail, FedEx Ground or UPS Ground.
2-Day Shipping: $19.95 + $2.95 each additional item- Ships via USPS Priority Mail, FedEx or UPS.
Overnight Shipping: $30.95 + $3.95 each additional item- Ships via FedEx or UPS (Overnight shipping does not include Saturday or Sunday Delivery).
What is the return policy?
Refunds will be credited to the card used at checkout for the original purchase price excluding their shipping costs.
Any items ordered that were discounted (on sale) are non-returnable and non-exchangeable.
Items ordered with Free Shipping can only be returned for the amount minus any shipping costs incurred on our side.
They must receive the item(s) that you wish to return within 45 days of purchase. Orders received after that time period are only eligible for store credit.
Items eligible for return must be in their original unwashed, unworn condition, along with tags.
All return shipping costs are paid by the customer, unless the item is defective, or they made a mistake with your shipment.
Do they charge sales tax?
They only charge sales tax for items shipped to new York. Non-clothing items (souvenirs, sporting goods) are taxed 8.375%, and clothing that cost $110 or more is taxed 4.375%. If the item is shipping outside New York, there is no tax.
Do they accept checks/money orders/traveler checks?
Yes they do. Just send the personal check or money order to: Grandslamnewyork.com 1557 Broadway New York NY 10036 Please include a list of the products you want and don't forget to indicate size. Orders are shipped as soon as the funds go through. (same day for money orders/cash. 2-3 days for personal checks.)