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Greenwich St. Jewelers (43)
All 43
Editors' Pick 5
Coupons 14
Deals 29
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Greenwich St. Jewelers Frequently Asked Questions
What is their return policy?
They want you to be happy with your Greenwich St. Jewelers purchase. Domestic returns are free, and the details of return eligibility are as follows. Returns can be made within 10 days of receipt of your purchase. Returns of engagement rings purchased online receive special consideration. Returned items must be in original condition. Please note that specials, exchanges, custom orders, special orders, and altered or sized items are final sales and cannot be returned or exchanged. The resizing ring is the final sale.
How to return?
To be eligible for return, your purchase must be in new, unused condition, in its original packaging, and must not be engraved, altered or resized. Please call or email them and they will email you a return shipping label. Call FedEx for pickup, or drop off your package at a FedEx location. They will review your return after receiving it, and once they accept it, they will process your refund or exchange as quickly as possible - usually within a few business days. Your refund should appear on your credit card statement within one to two billing cycles.
When will my order be shipped?
In Manhattan, they are happy to offer same-day courier service Monday through Friday (excluding major holidays). Orders placed before 3pm will be delivered the same day; orders placed after 3pm will be delivered the next day possible. US ground shipping and returns are free. Free shipping to China is available on all orders over CNY 4,875.00. Overnight delivery orders must be submitted by 3pm EST Tuesday through Friday. Sorry, they cannot ship to PO Box addresses.