10% Off Hamswan Coupons | Apr 2025

Can I make a return at Hamswan?

• Their policy is valid for 30 days. If 30 days have passed since your purchase, unfortunately, they cannot refund or exchange the product.

• To be eligible for return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Can I make an exchange at Hamswan?

They only replace defective or damaged goods. If you need to replace the same item, please contact them through their website [email protected].

Why haven't my products been shipped yet?

• If you do not pay, they may not arrange the product. In this case, please contact them to confirm and complete your purchase.

• They may not be able to ship your product in a timely manner due to lack of inventory or it is still in the waiting phase by Amazon. Don't worry, they'll arrange shipment as soon as your products are in stock or on schedule. You can also get help from their online service.

Can I cancel my orders?

• Order cancellations must be checked manually after 1 hour, as this may depend on whether or not your order has been processed.

• If so, the order cannot be cancelled. Order change address, color, etc. can be completed within 24 hours. If you have any after-sales problems, please contact their support center and they will provide you with a solution according to your situation. They will confirm if you need to return the item and to which address you can return it.

How long can I get my refunds at Hamswan?

• Refunds will normally be returned to your payment account within 3 to 7 working days. Depending on your payment agency. If you paid by credit card, the refund time will depend on the credit or debit card company's policy.

• Please note that the credit card's refund date will be the same as the original payment date, so you will not be charged any interest charges. If you pay via paypal, the refund will be credited to your paypal account and will be immediately visible. The repayment date of the credit card associated with your PayPal account depends on the company that issued the credit card.

What should I do if I haven't receive my refunds?

If you haven't received your refund, check your bank account again first. Then contact your credit card company, it may take a while before your refund is officially issued. Next contact your bank. It usually takes some processing time before a refund can be sent. If you've done all of this and you still haven't received your refund, contact them.

I ordered more than one thing. Will they be delivered at the same time?

they will do their best to ensure that all your items reach you at the same time. Sometimes their products are not always sent together because different shipping options can be used, depending on the product. Once the goods have been shipped, you will receive a shipping notification email.