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Do they offer a low price guarantee?
In addition to the fastest shipping and the best selection, they are committed to providing the best prices to their customers every day. If you see prices (including shipping) and similar shipping options from other sites, tell them and they will match. They match competitors' website prices anytime before buying. Other warranties require you to buy first and then receive a refund.
How much do I need to purchase to be eligible for the free shipping?
Free shipping on orders over $99. Flat-rate shipping is $6.90 on orders under $99. Continental U.S. Only - Excludes Alaska, Hawaii, and U.S. territories and protectorates.
When will my order be shipped?
Ground carriers include UPS, FedEx Ground, and FedEx Home. Delivery within 3-5 working days. Express package carriers include UPS 2 Day, FedEx 2 Day, UPS Overnight, and FedEx Overnight. Delivery within 1-2 business days. All carriers will collect duties, taxes and customs charges when the package is delivered. These charges will be in addition to the shipping charges for your order and will be paid directly to the shipper. WaterFilters.NET cannot estimate this cost for you.
How does their standard 60-day return policy work?
Sometimes products don't work properly, they can help you with undamaged and unused products within 60 days of the original shipping date. They are happy to refund the amount you paid for the product and provide you with a prepaid return label. For orders under $100, they will cover return shipping. Customers are responsible for paying return shipping for orders over $100.
Can I cancel my order?
Their goal is to ship your product within the same day or within one business day. If you change your mind and want to cancel your order, they will gladly cancel your order for free if you contact them before the order ships.