Thehardwarehut Coupon Code | May 2024

What is their shipping policy?

Additional shipping charges apply for orders shipped to U.S. territories such as Guam, Puerto Rico, Virgin Islands, etc. For orders shipped to U.S. territories, they require a minimum purchase of $50 and a $5 processing fee. Please allow an additional 5 to 10 business days for delivery beyond the normal delivery times listed. For orders shipped to international addresses, they require a minimum purchase of $100. A $5 handling fee and international shipping will apply to your order. For orders shipped to Canada, they require a minimum purchase of $50. A $5 handling fee and international shipping will apply to your order.

What is their return policy?

If the item is returnable, you must call or their form to request a Return Material Authorization (RGA) before returning any items purchased through them. They will not accept any returns without RGA. All items must be returned in "resaleable condition" and in the original packaging with all parts. Customer is responsible for shipping costs. Their restocking policies vary by manufacturer and item. In most cases, a restocking fee is required.

Do they have samples?

They know that sometimes it's hard to imagine their hardware on your cabinets, and it's hard to imagine their finish with your existing hardware. To help you choose your hardware, they offer a 50% merchandise credit for sample cabinet hardware you don't like or reorder, which is issued on your next follow-up order of $100.00 or more. Sample orders can include up to 4 single items under $15.00. New orders need to be placed within 60 days of the original sample order. There is no need to return sample orders credited using this policy.Items over $15.00 are not considered samples and regular restocking fees will apply.