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Can I get Free shipping at High Sierra?
Yes.
High Sierra offers Free standard shipping on order over $29.9. Please allow 3-5 business days for delivery.
At this time shop.highsierra.com does not offer international shipping. For a list of their international vendors and locations please visit our International page.
Please note that they use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for the desired shipping address. It is not possible to specify a preferred carrier when placing an order with them.
What is High Sierra Return Policy?
Shop.highsierra.com guarantees total customer satisfaction. If you are not completely satisfied with your online purchase, you may return unused merchandise within 30 days of the original shipped date for a prompt refund.
You will be refunded for the merchandise total, plus applicable sales tax paid. Shipping and handling charges are not refundable unless the product arrived damaged or the incorrect product was shipped.
Returns on Buy one Get one Free promotions will be prorated across all qualifying items and applied to the amount of refund or credit. Please allow 14 business days for them to process your return.
Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement.
Can I check my order status?
Your order number will be required to track your package. It is listed near the beginning of your order confirmation email, sent within 15 minutes of purchasing. It also appears in your purchase confirmation email, along with the tracking number for your package. Click on the tracking number located next to the product you would like to track to view your order status and expected delivery date. If order is “in route," you may opt in to receive updates via SMS or email.
What does my warranty cover?
If your warranty only covers manufacturing defects, it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Please feel free to visit their website's Warranty page for additional info.
Does High Sierra have any Sale/Clearance products?
Yes ,High Sierra is offering a huge sale right now. You' d never want to miss it. Up to 70% OFF. Click here to view all SALE items.