71% Off HomeLava Coupon | Apr 2025

How long can I get my refunds at HomeLava?

• In most cases, they will refund within 48 hours after processing your returned package. The time required to receive a refund will vary depending on the payment method you use. Credit card/debit card For credit card payment refunds, please allow up to two billing cycles to credit your account.

• PayPal: If you are a registered PayPal member, your refund will be completed immediately. You can check your PayPal account for more information about refunds. If you are an unregistered PayPal user, PayPal needs 7-45 days to process your refund and return the money to your credit/debit card account.

• Western Union: For customers who use Western Union payment, they recommend using PayPal to get a refund to avoid handling charges and get a refund immediately. If you want to receive a refund through Western Union Bank, you need to provide them with the necessary information, and then use the details they provide to go to the agent of Western Union Bank to receive the refund.
• Wire transfer:Unfortunately, they cannot provide more information about the credit time of your account, because it depends on your banking procedures. If you have any questions about the refund, they suggest you contact your bank.

What kind of products does HomeLava not accept to return?

• They do not accept returns under the following circumstances: customized items, custom made curtains, items outside the 30 day return period, cleaning, wear, use or misuse of items.

• Please note: any items returned without authorization will not meet the refund conditions and will be rejected when delivered to their return center.

What should I do if I receive damaged items at HomeLava?

• If the product is defective, damaged or wrong, you can return the product to them within 30 days without paying the freight, and you will get a full refund.

• To qualify for defective returns, one of the following conditions must be met:

• The items are damage or stained when they arrive.

• The article is defective, or faulty or faulty.

• The item received is incorrect.

• Missing parts.

• They suggest to check the goods within 48 hours after receiving them and report to their customer service department as soon as possible. Please provide picture or video evidence clearly showing the problem. According to the situation, they will be responsible for refund, replacement or replacement according to your preference within 30 days after receipt.

Can I change the order?

You cannot change an order after it is submitted. If you cancel the original order, you can place a different order. Most of their products can be cancelled before delivery, but curtains and hand-painted oil paintings can only be cancelled within 12 hours after payment.

Who pay the taxes?

Based on years of export experience, they can confirm that most of the goods are from homelava. com will have no problem in customs clearance. They will declare the lowest possible value to save or avoid customs fees for their customers. However, in some cases, the country of destination will impose tariffs or fees. They cannot control these allegations or predict what they may be. Customs and tax policies vary widely among countries. Additional taxes or customs clearance fees must be borne by the recipient.