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Promo Detail: FREE Poly Headset with HP Business PCs, get it now!
What are Chewy Shipping and delivery Policy?
At HP.com, they know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same working day that the order is placed and confirmed. Whether you select either Standard or Express shipping, their weekday cut-off time is 2:30pm EST. After those cut-off times, you can expect your order to ship the next business day. Saturday delivery option available for orders placed before 2:30pm EST on Friday.
- Your HP.com shipment may deliver via one or more of the following logistics carriers: FedEx, FedEx SmartPost, UPS, UPS SurePost & USPS.
- Orders containing customized desktop and notebook PCs ship as soon as they are built. Items on backorder or pre-order will ship out by the estimated shipping date.
How can I track my shipment?
Once your order has shipped, you will receive an update email which will include the tracking number or numbers for your order. To see the status of your shipment, you can either click on the tracking number link in your email, or you can go to FedEx tracking and enter your tracking number.
- Note: Some of our shipments are delivered by UPS - follow the link found in your shipping confirmation email to be taken to UPS shipping and delivery details or go to UPS tracking and enter your tracking number.
What are Chewy Returns & Exchange Policy?
Items purchased at HP.com either by phone or online and within the return window can be returned. Most products can be returned within 30 days of delivery date. Check your order detail to confirm the return window. However, there are some exceptions: Gift cards, opened software, and digital software downloads are not returnable. Also, account managed orders must be handled through your account manager. You can start an online return here.
STEP 1: Select the product(s) you want to return and fill out the necessary information and request your return.
- STEP 2: Download and print your prepaid shipping label.
- STEP 3: Place all items in original packaging and add your label(s) to each box.
- STEP 4: Take your boxed product to the FedEx Office of your preference (remember to save your receipt)
How do I use a coupon on my purchase?
Coupon codes are limited to one use per customer.
- Only one coupon code can be used during checkout (multiple coupons cannot be used on the same purchase). Enter the coupon code at checkout (under "Shipping Method" options).
- Coupons may not be used to purchase gift cards.
- Other restrictions may apply.