20% Off Inkkas Coupon Codes | Apr 2024

I made a mistake in my order, what should I do?

Don't worry! If you made a mistake in your order such as putting in the wrong shipping address or choosing the wrong size, please contact [email protected] as soon as possible and they will do everything they can to correct your order if it has not been sent out.

I have contacted Inkkas customer service, when will I hear back?

Inkkas support agents work from 9:00 AM to 5:00 PM (Eastern Standard Time) from Monday to Friday. They are committed to responding to customer inquiries within 24 to 48 hours during business hours. Please note that they do not respond to customer inquiries during weekends and holidays

I love my Inkkas and I have so many pairs that I no long wear one of the older pairs anymore. What should I do?

Inkkas is always looking for ways to reduce waste and, because of this, they encourage all of their customers that are finished using a pair to donate them. There are quality programs across the country and donation centers that will take used shoes. Their partner organization that does a great job taking used shoes and repurposing them is Soles4Souls. 

Do Inkkas shoes have an arch support?

Yes, Inkkas provide arch support that is sufficient for the curvature of the average foot. However, if you typically wear orthopedic insoles in your shoes, you may want to use these orthopedic insoles in your Inkkas well. Inkkas' insoles are removable to make room for orthopedic inserts.

Where does Inkkas ship?

• Inkkas.com is able to ship worldwide via UPS for domestic orders, DHL Express Worldwide for non-Canada international orders, and via USPS Priority International for Canada orders. 

• DHL Express Worldwide rates do vary depending upon what country the items are being shipped to. The best way to find a shipping quote for an international order is to use the shipping calculator in the online checkout. 

• International (DHL) orders are not eligible for free shipping discounts. 

• Please also note Inkkas is not liable for any customs taxes on outbound shipment to international customers.

I just ordered a pre-order item, when will it arrive?

Your pre-ordered shoes will be shipped according to the date that was stated on the product page. If you ordered another item in addition to a pre-order one, your whole order will be shipped as soon as your pre-order item is ready to ship.

How long does it take for your order to arrive?

• Domestic orders usually take between 4-10 business days to arrive to your address from the moment you purchase it on their website unless the item is backordered, in which case it can then take 4-6 weeks for delivery. 

• Items that are backordered will be indicated as backordered BEFORE you make a purchase via a small pop-up message that will appear when you select the size of a backordered product so you will be able to know what is currently in stock and what is not before you make a purchase. International orders typically take between 14-20 business days to arrive due to the fact that their shipping center is located in the US.