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Earn a free 8" sandwich after placing your first order using Jimmy John’s Freaky Fast Rewards Member
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Jimmy John's Frequently Asked Questions
Where do I enter the promo code?
Enter your code at checkout when ordering online or through the Jimmy John's app. On the Jimmy John's app, click on Promo Code and enter the code into the Promo Code pop up.
What is a Group Order?
The Group Order tool allows one person to collect individual orders for a group of people and submit them as one order.
The Group Order administrator (person placing the order) keys the email addresses for everyone in their group and the system sends emails to each person with a link to place their order.
The system will collect all orders placed through the link on the same ticket. The administrator then reviews the order and submits it to the store.
Where is My Fave order and Repeat Order?
They're working to create a better online experience at JJ's, so they launched some behind the scenes tech changes to their website and app on September 29th.
Some features like My Faves and Repeat Order were reset. Create new versions and get ready to order with ease.
How do I earn a FREE 8" Sandwich?
Earn a free 8" sandwich after placing your first order using Freaky Fast Rewards®! That includes any 8" Favorite, Original, or Plain Slim® for free! Sorry meat freaks, the 16" Giant, J.J. Gargantuan® and any additional add-ons are not included.
Do Rewards expire?
Yes, each reward has an expiration date. Log in to your Jimmy John's account online or use the Jimmy John's app to view available rewards and see when your rewards expire.
Who do I talk to about donations?
Jimmy John's locations are independently owned and operated, and it's up to each owner to determine how best to give back to their community.
They recommend visiting your local Jimmy John's during non-peak hours to speak with a manager.
How do I make sure my order earns rewards once I sign up?
As a rewards member, orders placed on the Jimmy John's app, online, over the phone, and in-store can all be used to earn rewards.Make sure you're logged into your Jimmy John's account when ordering online or in the app.
When ordering over the phone or in-store, provide the phone number associated with your account or tap your Freaky Fast Rewards® Pass in store! Sorry, purchases of JJ's gift cards don't earn Rewards.