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Jockstrap Central (24)
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Jockstrap Central Frequently Asked Questions
Can I get free shipping?
Free USA shipping and discounted Canadian and world shipping is normally available for orders of $50 or more. The only exception to this is when they have site wide sales going on and even then, it's often available for a higher amount.
Please understand, "free shipping" is not actually free for Jockstrap Central but is just another form of promotion and a cost they cover.
How to track my order?
All orders mailed from Jockstrap Central can be tracked. For orders mailed to the USA, Canada and most International destinations, tracking is available through a link on your online order confirmation.
For countries listed below, tracking is available upon request. Should your order not be delivered within 21 days, please email them to trace the order with the carrier concerned.
UK, Eire, China, Czech Republic, Greenland, Hong Kong, India, Isle of Man, Japan, Poland, Sweden, Taiwan.
Does Jockstrap Central offer secrete shipping?
For your privacy they ship under the business name of Briefcase Inc. "Jockstrap Central" does not appear on the exterior of the packaging.
If you are purchasing from outside of the USA and Canada then a customs form will list the contents as Men's underwear or clothing; don't be shy or embarrassed, after all who doesn't wear underwear.
For International orders they are legally bound to declare the full value of goods for Customs and Duties purposes.
What is the return policy?
Jockstrap Central wants you to be satisfied with all of the products they offer. They go to great lengths to describe their products, offer detailed photos and offer size and fit recommendations to help you make the right choices.
With that said, if you are not completely satisfied with your purchase, you may return unworn merchandise with all tags attached for an exchange or store credit within 30 days of purchase.
Because of health regulations, jockstraps/underwear that has been removed from its packaging, worn or laundered cannot be returned.
What are the conditions for returns?
If you are not completely satisfied with your purchase, you may return unworn merchandise with all tags attached for an exchange or store credit within 30 days of purchase.
They do not accept returns on items that are in unsatisfactory condition (soiled/worn), are missing original tags, or have been washed.
Jockstrap Central actively monitors order activity for unusual order, payment or returns behavior.