15% Off Keep Em Quiet Discount Code | Apr 2024

Do I have to buy a gift pack for the specific age of my child?

No. If you feel your child would benefit from the items in an age bracket higher than their age (for example you have a 2yr old but feel they are advanced or would prefer a pack designed for older children, it's at your discretion to purchase a 3-5yr pack). Their age titles are ONLY a guide as to what they believe children of that specific age would like. They must stress that if you purchase an older age pack for a younger child, this is entirely at your discretion and parental supervision is ALWAYS advised.

Why do some items in the 1-3 year pack have a 0-3 year age restriction on them, surely that's unsafe?

The age brackets for packs are for guide purposes only and are simply their recommendation. Some items have age recommendations for safety - they will include items such as crayons, sticker books, activity packs inside as with parental supervision they feel these are safe. If you wish not to have these in your packs please let them know. Please ALWAYS use parental supervision with any pack you purchase from them, never leave your child alone with any toy or snack - they cannot stress this enough.

How do I send KeepEmQuiet as a gift?

You can go ahead and checkout, then please make sure the desired shipping address and contact name is inputted as the shipping address you intend the pack to go to.

How do return packs work?

You can add a Return pack to your cart at checkout, a pop-up box will prompt you. The Return pack will contain different items to your original 'outbound' pack. When adding a 'Return' pack they will send 1 blue rucksack with the order. The 'Return' items will be put into a plastic sleeve you can slip into your outgoing rucksack for your journey home. 

How will my parcels be delivered?

They use Royal Mail 1st & 2nd Class services as standard for domestic orders-they also use an array of couriers. You should receive your parcel within an estimated 1-2 working days of them sending it out if sent via Royal Mail 24 or an estimated 2-4 working days if sent via Royal Mail 48-according to Royal Mail. They also use a range of couriers for larger orders - the delivery times are an estimate only and more info can be seen on their Delivery & Returns page. KeepEmQuiet cannot be responsible for delays in postage! Please be aware if you order after 1pm on a weekday, your order will be sent out the following working day barring any other delays - lookout for a notice on their site if they are experiencing delays. Orders placed on a weekend or a bank holiday will be sent out the next working day.