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What is Klatchit.com Return Policy

• Items shipped from Klatchit.com can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. 

• All returns must be submitted through our Online Returns Center and an RMA Number is required for all returns.

• Items can be returned within 30 days of receipt of delivery using the Online Returns Center. It can take up to 25 days for an item to reach the return address once you return it. Once the item is received it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

• Your return label will require you to return the item at your own expense. Klatchit will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact their Customer Service Center to request a refund of the remaining postage cost. t. 

What is Seller Refund Policy?

• Refunds will be issued to the original method of payment.

• Funds should be available within 5 business days.

• If your order is canceled and does not ship, the hold will expire in accordance to the timeframe set by your financial institution, usually within 5 business days.

• Credit card, ATM, debit or check card refunds - your financial institution authorized the payment and placed a hold on your account at the time you placed your order however, your account is not actually billed until the order ships.

• Gift Card, eGift Card or PayPal refunds - a refund will be issued to your original method of payment and the funds should be available within 5 business days.