Louisiana Crawfish Frequently Asked Questions
What is their shipping policy?
Please check all order information (especially the delivery address) and notify them within 1 hour of placing your order if changes are needed. Live crayfish are perishable and should be cooked on the day of delivery! If you choose to hold them overnight, you do so at your own risk. For incorrect addresses, your payment method will be charged an $18.00 change of address fee. louisiana Crawfish Co. is not responsible for delays associated with incorrect addresses.
What is their return policy?
Orders can be edited or cancelled until 3pm the day before the order is scheduled to ship. During holiday/high volume weeks, two days prior. Please check your order at the time of delivery. If there are any problems with your perishable order, you must notify them within 24 hours of delivery. If after normal business hours, please text or email your order number and send it out. Replacement or refund requires pictures of the damaged or broken product.
How do I get the giveaway?
Every Monday, during the peak of live crawfish season (March through July), they choose three submissions from their Facebook page for the party picture of the week!
Drawing is every Monday!
By submitting your photograph to Louisiana Crawfish Company (LA Crawfish), you grant LA Crawfish the right to use the photograph for publication, illustration, advertising, trade and promotion, or any other use in any medium for LA Crawfish.
You release LA Crawfish from any claims and demands arising out of the use of the photographs. This press release also covers the legal representation and any licensees of the photographs. You understand that the photographs will be copyrighted in the name of LA Crawfish and may be used in conjunction with other photographs, as part of a composite, or in any form.