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L'AGENCE (9)
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Details 05/02/2024
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Expiry Date: 05/02/2024
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Promo Detail: Buy more and save more! the offer involves $30 Off sales & discount.
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L'AGENCE Frequently Asked Questions
How about the shipping policy?
Complimentary ground shipping is offered for all online purchases. FedEx Ground shipping typically arrives within 5-7 business days. Complimentary shipping does not apply to international, Puerto Rico, P.O. Box, APO/FPO or Hawaii and Alaska addresses. The "Ground Shipping" option must be selected to receive the free shipping offer. If you select a shipping method other than Ground Shipping, shipping charges may apply. Please note that business days do not include weekends and holidays.
How about the return policy?
L'AGENCE will accept returns for items purchased on the lagence.com store within 21 days of delivery date for a refund minus a $8 return shipping fee. Unfortunately, they are unable to accept returns for in-store purchases or that purchased through an alternate retailer at this time.
Returns received after 21 days from delivery date will not be accepted and returned to sender.
All returns must meet the following criteria: unworn, unwashed, all tags must be attached, any accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears, no other signs of being shop worn. All original packaging and hangers must also be included in the return.
How to return the orders?
Enter the Order Number and Email or login to your account to view all orders.
Select the clothing item that you would like to return.
Select the reason code for the items that you would like to return.
Select the quantity of items that you would like to return.
Enter your phone number.
Click on "Download a Return Slip".
This will download both your Return Slip & a Pre-paid FedEx slip.
Place your return slip, return item(s) in their original packaging.
Apply your return shipping label on outside of your sealed shipping box.
Drop off at a FedEx facility. Click for FedEx locations.
How long does it take to process a return?
Once a return arrives at their warehouse it can take 5-7 business days to receive, inspect and process. Please note that refunds can take up to 15-30 business days to show on your account due to varying processing times between payment providers.