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Do you ship internationally?

Yes. If you're located outside of the USA, you'll be given calculated USPS shipping rate choices at checkout. Please select your shipping choice and they'll make the arrangements. If for some reason your country is not listed or you are having difficulty with shipping fees, please contact them and they'll work with you to get the situation resolved. However, please note that they are not responsible for any duties, taxes, fees, or customs charges that may be assessed at the individual country level.

What is your return policy?

• If you are not happy with your order, they want to make it right. They accept returns on unworn items within 14 days of when the product arrived to you. To start a return, you can contact them at [email protected]. If your return is accepted, they’ll send you a return shipping label, as well as instructions on how and where to send your package. 

• Please do not send anything back to them without first contacting them. Allow up to 14 days for the refund to be processed and the funds returned to your original method of payment. 

What type of gold is used for the Signature Gold Jewelry collection?

• All of their Signature Gold Jewelry is made with 10K gold. Although their 10K gold is beautiful quality, they also have 14K gold available for an additional $100. If you would like to order a product with a 14K gold, please contact them to discuss pricing and delivery timeframe.  

What type of pearls are used for the Signature Gold Jewelry collection?

All of the pearl items in their Signature Gold Jewelry collection are made with cultivated freshwater pearls.