40% Off Marlies Dekkers Coupon | Apr 2024

How will I receive my refund?

The refund will be transferred to the original payment method which you have used to place the order. When returning an order paid with a gift card, they will refund the amount back to the gift card.If you have used multiple payment methods, the refund will be made to the same payment methods used when placing the order. In case you have thrown away the gift card, please get in touch with them.

What should I do if my address is incorrect in the confirmation mail?

• They advise you to contact the carrier directly after you have received your track and trace code. You can often choose to let your package deliver at a parcel pick-up point or change your address with the carrier. 

• After placing your order, it is unfortunately not possible to change your address. Since they are trying to deliver your new items as soon as possible, their team immediately processes your order. They no longer can adjust it in their systems nor their carriers' systems. 

What payment options do they accept?

• They accept: AMEX, Apple Pay, BCMC (Bancontact card) (Belgium), Carte Bancaire (France), Sofortüberweisung (Germany), Eps (Austria), Ideal (The Netherlands), Klarna (Germany), Mastercard,Paypal VisaThey use Adyen payment services for processing payments. 

• Adyen is one of the leading Payment Service Providers, treating your private data with the highest security standards. This page locates on a separate secure server that will handle your information with the highest confidentiality and accountability. After you click the “continue” button in the checkout, you will be taken to the Adyen page, from where you can pay with your preferred payment option.

How can I return my order?

Follow the steps below to return your package:

• 1. Mark the items you would like to return on the return form;

• 2. Stick the enclosed return sticker on the shipping box over the old return shipping sticker. Note: this is not a shipping label;

• 3. Ship the package back to their warehouse with a courier of your choice. (Return costs are at your own expense)

• 4. They strongly advise obtaining a tracking code so you can trace your package while on its way back to their warehouse.

How can I track my order status?

Please check if you have entered the correct shipping address while placing your order. The confirmation e-mail contains this information. An incorrect address can cause the package being returned to their warehouse, as well as an unsuccessful delivery. In this situation, please contact customer service so their team is aware to resend your package to the correct address.

How do I know if my order has been placed?

After placing an order with marlies|dekkers, you will receive a confirmation e-mail. If there is no new order visible in your account and you did not receive a confirmation e-mail, your order probably did not go through correctly. You can also find your order history in my account section on their website (only applicable if the order is placed when logged in.