Details 15 used
Promo Detail: Enjoy your shopping at Matcha Bar and apply this coupon code to receive the 10% Off discount.
How much does the shiping cost?
All subscription orders and orders with a value of $39.99 or above will qualify for free shipping.
Orders that do not meet that criteria will be charged with a flat $5 expedited shipping fee, unless a promotion is available.
What is the refund policy?
They have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, you must provide your order number and reason for return. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, they ask that you mail back the product to MatchaBar, 6234 Enterprise Drive, Knoxville, TN 37909.
At this time they do not provide a return shipping label. A refund will be issued upon receipt. Items sent back to them without first requesting a return will not be accepted.
When will I receive my order?
All orders are shipped using expedited shipping and typically ship between 3-5 business day.
Please note their fulfillment center does not operate on the weekends and all orders placed will be processed the following business day.
What is the shipping policy?
All subscription orders and orders with a value of $39.99 or above will qualify for free shipping.
Orders that do not meet that criteria will be charged with a flat $5 expedited shipping fee, unless a promotion is available.
All orders are shipped using expedited shipping and typically ship between 3-5 business day.
Please note their fulfillment center does not operate on the weekends and all orders placed will be processed the following business day.
How to start a return?
To start a return, you can contact them at [email protected].
If your return is accepted, they ask that you mail back the product to MatchaBar, 6234 Enterprise Drive, Knoxville, TN 37909.
At this time they do not provide a return shipping label.
A refund will be issued upon receipt. Items sent back to them without first requesting a return will not be accepted.
You can always contact them for any return question at [email protected].
Can I get refund from Matchabar?
Yes. They will notify you once they’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.