Milk Makeup Frequently Asked Questions
Is Milk Makeup a clean beauty brand?
Yes! Since they first launched Milk Makeup, they’ve worked hard to create products with good ingredients that deliver epic results. A big part of that is making sure that all our products are vegan, cruelty-free, and formulated with care.
They believe there shouldn’t be a tradeoff between sticking to these commitments and creating innovative new launches for you to love.
They’ve always used the word “clean” to describe how they formulate, but they know the definition of that term isn't finite. Here's what you can always count on from them when they talk about clean beauty.
What is Milk Makeup's return policy?
They want you to love their products as much as they do.
If you are not happy with your purchase for any reason, let them know and they will be happy to assist you with an exchange or return.
Email them at [email protected] or call them at 1-888-686-MILK within 90 days of the date of purchase. For reasons of health and safety, they will only be able to offer a refund or exchange on unused items.
Once the return is processed, they will credit your original form of payment. Please note, that your banking institution may require additional days to process and post the transaction to your account.
One exception is KUSH Lash + Brow Serum, their daily serum that boosts and nourishes hair for longer-looking, fuller-looking lashes and brows. It takes 4 weeks to start seeing results (with full payoff in 12 weeks), but they promise that it’s worth the wait. If for some reason you’re not loving it, they have extended their return period on this item to 120 days.
How long does it take to process a return?
Refunds for returned items are processed within 3-5 business days.
Can I use Sunshine Skin Tint SPF 30 as my daily sunscreen?
They always recommend doubling up on sun protection. Because Sunshine Skin Tint SPF 30 is makeup, they suggest applying it during your AM routine and then touching up with your traditional SPF sunscreen during the day if you are exposed to the sun for an extended period of time.
Why is KUSH Mascara made with cannabis seed oil?
When they started talking about making a 100% vegan volumizing mascara, they knew they couldn't use beeswax, a common binding component in mascara formulas. Enter: Cannabis seed oil.
Hemp-derived cannabis seed oil fuses the fibers in their formula to your lashes without fallout.
It also whips the formula into a creamy texture that allows for smoother application on lashes and an easier, tug-free removal. Plus, it provides an additional conditioning benefit to give you healthier-looking lashes.
Is KUSH Mascara safe for expectant mothers or those breastfeeding?
This product is safe for expectant mothers and those breastfeeding, but they always recommend speaking with your doctor or a certified professional before using any products you might have sensitivity to.