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Expiry Date: 12/31/2024
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Expiry Date: 12/31/2024
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Expiry Date: 05/16/2024
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How long will delivery take?
Depending on service selected:
Standard Shipping – Tracked Service, Delivery time of 3 - 4 working days from date of dispatch
UK Next Day – Tracked Service, Delivery time Next working day from date of dispatch
Saturday Delivery - Tracked Service, Delivered Saturday by 2pm if ordered before 7pm Friday
Standard Shipping – Tracked Service, Delivery time from 3 – 5 working days from date of dispatch
Express Shipping – Tracked Service, Delivery time from 2 – 3 working days from date of dispatch
Has Missy Empire received my return?
If you have returned the parcel via a trackable service, they recommended tracking the parcel to see if it has been delivered before contacting them. If the parcel is showing as delviered, kindly allow 10 -14 working days for them to process your return.
I am yet to receive my order?
If your item has been dispatched and the selected delivery time has passed, please email them on [email protected].
They will get in touch with the couriers and inform you on the whereabouts of your order.
If for some reason their courier has lost the item, they will post a free replacement item.
Why won't my discount code work?
Depending on the code or promo some codes will not work on the following categories-sale, shoes, beauty and accesories. Also some codes are time sensitive, so you may be outside the use by date.
Can I use more than one discount code on my order?
Unfortunately no, they only allow one discount/promo code per order.
Which payment methods do they accept?
They Accept ALL major Credit Cards via Stripe, Clearpay and Paypal in the following Currencies GBP, USD, EUR and AUD.
How secure is shopping in the Online Shop? is my data protected?
They use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and their website cannot be read in the event of someone else intercepting it.
What rules do I need to follow when returning goods?
Items are unworn and unwashed
Shoes have not been worn and show no signs of wear
Items still have the Missy Empire tags attached
Items have no make-up stains
Hygiene seal has not been removed if it's underwear or swimwear
Items returned must be in a resale able condition
Unfortunately due to hygiene reasons they are unable to refund the following Items once purchased
What kind of things do not accept returns?
Unfortunately due to hygiene reasons they are unable to refund the following Items once purchased:
Beauty/Cosmetics
Earrings
Lenses
Stick on Bras