20% Off ModelCo Coupon | May 2024

Does ModelCo has any sale product?

• Yes, ModelCo has more sale product right now.

• You would never want to miss them, you can click here to view all sale items.

How long does the shipping take?

• ModelCo domestic orders are delivered via Australia Post standard within 3-5 business days all Australian metropolitan areas. Please allow for an additional 1-2 days transit for regional areas.  

• To ensure secure delivery, all parcels must be signed for upon receipt. If you don’t expect to be home during normal business hours, please choose a delivery address where someone will be available to sign for your parcel.

• During their peak sales and promotional activity periods some orders may take a little longer than expected to be picked, packed and shipped to you.

• All ModelCo Orders are delivered via DHL Standard within 7-10 business days worldwide. Your parcel is shipped with DHL postal service, however when your parcel arrives into your country it is handed over to your local postal provider for delivery. Please allow for an additional 1-2 days customs clearance to some countries.

What about the return policy?

• They do not refund for change of mind, lack of expertise for use of product or differences in personal opinion. They do not exchange colours for change of mind. Returns for refund will only be accepted if the product is faulty, received in error or differs dramatically from the description supplied by ModelCo.

• They may accept returns for other reasons at their discretion. Returned goods must be in its original condition and include all the original packaging. If you believe your product is faulty or you wish to return your goods for other reasons, please email our customer service department as soon as possible – include as many details as possible about the order and the problem with the goods.

• Shipping and handling costs are non-refundable. Any goods returned are your responsibility until they reach their warehouse. Please ensure you package your return to prevent any damage to the goods or boxes. They are not responsible for any goods that are returned to them in error. They recommend you use a postal service that insures you for the value of the goods you are returning.

How can I track my order?

• Once your order is shipped you will receive a confirmation email from modelco.com which will include your Australia Post or DHL tracking number.

• You can track the progress of your order through to shipment by visiting Australia Post(Australian orders) or DHL (International orders) and entering your tracking number.

• If you are unable to locate your tracking number, or if you have any questions about your shipped order please reach out to the ModelCo customer service team at [email protected] or call them and they will assist you with your enquiry.

• During their peak sales and promotional activity periods some orders may take a little longer than expected to be picked, packed and shipped to you.