10% Off Moscow Copper Discount Code | Apr 2024

What is their shipping policy?

• They will complete most orders in time on the next working day (Monday to Friday). All goods will be packaged and shipped to you through the transportation method you choose (USPS or UPS) on the next working day. For carved items, please allow an additional 3-5 working days for processing.

• All their goods are stored in warehouses in Colorado. If it is on the website and listed as available, we have inventory. The stock goods ordered over the weekend will be delivered in time next Monday or Tuesday. In rare cases, you will receive a shortage notice and choose to have a full refund or wait for other inventory to arrive.

• They use ups and USPS to ensure timely delivery of your items. You can also use the tracking # provided in the order confirmation email to track your items to see when they arrive. Note: orders weighing more than 2 pounds must not be delivered to P.O. Box, except apo and FPO. Express and express may need to sign to verify the arrival time.

• For international deliveries, the customer is responsible for any tariffs or duties imposed on imports of their products.

• Although they provide international transportation, authorized distributors of Moscow copper products also sell some products in the EU. Please visit their friend www.mukama.comwww.mukama.com to buy mugs delivered in the EU.

What is their return policy?

• Their policy is very simple. If you are not satisfied with the order for any reason, please contact them immediately after receiving the order [email protected] They will arrange the replacement immediately.

• When they check every order, they are people. Their products are handmade by skilled craftsmen, which makes each cup unique - small flaws in copper are natural and should be protected. They do not accept the return of personalized / carved items or items damaged due to normal wear and tear.

• To qualify for return, your item must be unused and in the same state as the item you received. It must also be in the original packaging. All returns are subject to a restocking fee of $20.