Neje Shop Frequently Asked Questions
What is the return policy of Neje ?
They accept return of products. Customers have the right to apply for a return within 14 days after delivery the product. Custom-order or personalised items do not have a right to 14 days refund. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to their reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.
How about Neje shipping policy ?
They have 4 different shipping methods: unregistered, registered, priority line and expedited shipping. The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.
Is there any refund policy ?
Yes, therer are. When the customer returns the goods, please state the reason for the refund when returning the goods. After receiving and checking your return, they will send you a notification of receipt by email within 5 to 7 days. They will also notify you within 5 to 7 days to approve or deny your refund. If you are approved, they will process your refund within 5 to 7 days and automatically add the credit limit to your credit card or original payment method.
How to use a Neje Shop Offer？
Firstly, you pick up the item and add it to the shopping cart. Please ensure that you've chosen the proper quantity, color, size and other details.
Secondly, you copy the coupon code of couponfeature.com which can be applied to the item you’ve chosen. It means that your item meets the application requirement of the coupon code. When you click on the coupon code, you can read its requirement.
Thirdly, you apply the discount code at checkout.
Finally, you get discounted price and pay for the item.
Why Can’t I use Neje Shop Coupon Codes?
If you can't use Neje Shop Discounts coupon codes, There are some reasons why you are unable to use:
1. The code has expired.
2. You have used the code already.
3. The code has been entered incorrectly.
4. The code can't be used on the product you're purchasing.
5. The code requires you to spend a minimum amount which you've got not reached Please double check the code's terms and see the detail on the store site if you meet any questions.
