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What is web hosting?
Web hosting is a service that stores your website so you can publish it online. Regardless of the application you use, your website will be hosted somewhere.
Do I need technical knowledge to use web hosting?
They offer a range of different solutions for small, medium, and large websites. Regardless of your technical knowledge, their team will be here to assist you 24/7/365.
How long will it take to get started?
This depends on the size of the solution you choose. Smaller, shared solutions will be created almost instantly. Larger, dedicated solutions can take up to 24 hours. Website migrations can also add time to this process.
Does Nexcess offer enterprise solutions?
They offer several different options for businesses with larger requirements. Visit their dedicated server and enterprise solutions pages to find out more.
Does Nexcess offer Windows hosting?
They do not provide managed support for Windows. Their sister company Liquid Web provides a wide range of fully supported Windows environments.
What is the Nexcess SLA?
They include 100% access to power and connectivity.Does Nexcess backup my data?They provide daily backups to a third-party, offsite location. These backups are stored for 30 days.
What is the difference between managed and unmanaged hosting?
Managed hosting comes with 24/7/365 Beyond Management, unmanaged does not. Find out what Beyond Management means.
Does Nexcess offer development services?
They do not currently offer in-house development services. They do, however, partner with some great development agencies for various applications. You can find them here.
Can I upgrade my account?
Yes, if you need to upgrade your account for whatever reason, you can easily do this through the Client Portal in most cases. If you’re not sure or have questions about the right fit for your unique needs, get in touch with their support or solutions teams and they’ll tell you.
Does Nexcess have a support SLA?
Does Nexcess offer a CDN Service?
Yes, Nexcess offers its own purpose-built Content Delivery Network that can improve page speeds. It is integrated into their platforms for easy use without a ton of configuration complexity.