50% Off Nexgen Coupons & Promo Codes | Apr 2024

How long does it take to process and deliver my order?

• Upon ordering with nexgenbiolabs.com, customers are prompted to select a delivery method through partner courier USPS.

• Nexgen Biolabs has no control over USPS delivery times, but orders are almost without exception, delivered according to the estimated delivery time provided.

• Nexgen Biolabs does everything in its power to get customers their packages as fast as possible. 

• They have teamed up with USPS to offer shoppers the absolute fastest delivery times and insure the absolute lowest shipping rates.

• Orders placed before 9am CST are generally processed same business and sent out via the users selected delivery method. 

• Orders placed after this cutoff time should be expected to be processed and sent out the following business day.

How to start a return?

• To start a refund / return of a defective or ineffective product, please return mail your order to the address below, than complete the contact form to let them know about your situation. 

• Please include as much relevant information as possible such as reason for return, tracking number for shipment, etc.

Can I return an unsatisfied order?

• Yes. NexGen stands by every product they sell and they want you to be completely satisfied with the purchase you make. 

• They will accept returns on any item within 30 days of the date of purchase for a full refund less the original shipping and handling. 

• This applies only to end user customers; it does not apply to wholesale purchases or business to business transactions.

What is the return policy for Groupon Customers?

• Groupon has featured some of Nexgen’s more popular products over the last year and THEY receive emails occasionally from customers wishing to return/refund a groupon deal.

• For purchases originating from Groupon please get in touch with Groupon Support at: Phone: 877-788-7858. Email: [email protected].