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dormroom.com (43)
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Editors' Pick 5
Coupons 18
Deals 25
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47 used
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Details 05/10/2024
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Expiry Date: 05/10/2024
Details 05/09/2024
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dormroom.com Frequently Asked Questions
Can I return your product?
Of course, you can return any item you are not satisfied with to OCM for an exchange or refund.
Don't forget to keep your tracking information to make sure you have all the details.
Please allow 5-9 days for them to process. The customer is responsible for return shipping costs, except for defective items. Please use a shipping company that provides tracking information. Their goal is to make you happy. For shipping or service issues, please call 1-866-847-7365.
Officially licensed fan store apparel and accessories must be returned in original condition, unworn/unused with original tags and labels. Returned items will be inspected upon arrival before being processed for a refund or exchange
Officially licensed fan store apparel and accessories must be returned within 90 days of the original purchase for a refund or exchange
Please contact their customer service team for any officially authorized fan store returns or exchanges. If an item arrives with a defect, please contact them for a pre-paid return label.
How long does it take to ship?
They begin processing orders immediately. In most cases, OCM Fulfilled products are shipped the next business day. For orders placed for expedited shipping before noon, OCM fulfilled orders are shipped the same day. For standard shipping, you should receive your order within 5-9 business days. They also offer expedited shipping for an additional cost if you need to order sooner.
For care packages, there are various distribution dates throughout the school year and these dates are coordinated with your school. For more detailed information on delivery dates, please contact them.
Can I cancel my order?
In order to provide the best service to their customers, they start processing orders immediately. Therefore, they cannot guarantee that an order can be cancelled once it has been placed. Please contact them at 1-866-847-7365 to see if your order can be cancelled.
What is my tracking number?
You can find your tracking number by providing your order number and billing zip code here. If you choose campus delivery, you will not receive a separate tracking number. Your student will be notified of the pick-up and drop-off information.