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What products would be good for someone coaching kids?

• Of course, this is a very broad question. In general, parents and coaches should use transition equipment as described in the Youth Tennis section of their website. 

• You will also get a lot of ideas from the DVD downloads by Joe Dinoffer, especially “Fast Lane Tennis.” 

• For equipment, check out their “Kids Section” as well, and specifically (for younger children 3-7 years old) look at their Hand Racquets, Quick Start Foam balls, and SuperTee. You might also want to check out their affordable Tennis Twist ball machine.

What is the best racquet for a child?

• Your choice of racquets depends largely on the age of the child. You may want to start the youngest with their Quick Starter Velcro racquets which even two- or three-year-olds will find success using. 

• Take a close look at their Hand Racquets since they are the easiest-to-use beginner racquet available. 

• Aside from Hand Racquets, after youngsters get an initial feel for contact with the ball, Lollipop Paddles offer a brightly colored and fun option. And of course, they also offer a full line of junior racquets as well.

I want to buy a ball machine. Where do I start?

• They have done extensive research into the best quality ball machines in the world and are proud to offer them to their customers. 

• They have a low price guarantee and their page on ball machines should systematically answer all your questions. But, feel free to call their office so their trained staff can help you select the machine that is best suited to your specific needs. 

What size medicine ball should I get?

• This depends on two factors. First, are you throwing and catching the medicine ball (dynamic exercises), or are you using it more statically? For throwing and catching drills you will want medicine balls that are lighter in weight. 

• Here is a general guideline: Up to 12 years old, have children use their own body weight or the lightest 2-kilogram medicine balls. 

What are my shipping charges?

• The website calculates UPS Ground shipping within the 48 contiguous United States according to the following rates: For orders up to $70.00 add $9.00; $71.00-$499.00 add 12%; $500.00-$999.00 add 10%; above $1,000.00 add 8%. 

• UPS rates to Hawaii, Alaska, Canada and Puerto Rico are also calculated by the website as multiples of the the above. Other international customers please check their international distributors list or contact them for assistance. 

• NOTE: Shipping charges are calculated on the RETAIL price before any discounts. (Some products may also have an additional overweight/oversize charge and are noted with this information on specific product pages and in their catalog.)

How do I return merchandise?

• Merchandise can be returned for a full refund within 30 days of the date of purchase. Note that a 15% restocking fee may apply, as long as it is in resalable (new) condition.

• However, to receive credit, you must contact their offices to receive a “Return Authorization Number” before shipping any product back to them.