Promo Detail: You can enjoy free shipping on US order and over $50 on Canada orders.
Expiry Date: 12/31/2024
Promo Detail: You can enjoy free shipping on US order and over $50 on Canada orders.
Expiry Date: 12/31/2024
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How much does shipping cost?
They offer free, standard USPS (3-5 business days) shipping for orders to shipping addresses within USA. Expedited shipping and UPS options are also available for an additional cost in your shopping cart. For Canada, they offer free shipping on orders over $50 USD. If you ordered online at onecondoms.com and received product that is damaged during shipping, please email [email protected] within 48 hours of receipt and they will ship you a replacement. If you are not completely satisfied with your purchase, please contact customer service at [email protected] within 30 days of receipt of your order. If you purchased ONE condoms products at a store and the package is damaged, please email [email protected] regarding the issue. While they cannot refund the purchase, they can take some action to help resolve the issue.
Why hasn't my order shipped?
All onecondoms.com orders will ship in 1-2 business days. Business days are Monday – Friday. So if you place your order on a Friday, it ships the following Monday or Tuesday. Please contact [email protected] if you have any questions regarding your order.
Can I return my order?
Due to the intimate nature of sexual health products and health regulations regarding medical devices, they are unable to accept product returns. All sales are final.
Are ONE Condoms cleared for sale by the FDA?
Yes, all ONE Condoms are classified as Class II medical devices under the FDA, and must conform to international condom standards. The condoms also go through rigorous safety testing and regulations prior to being cleared for sale. They take the quality of their products—and the safety of their customers—very seriously. Please contact them if you have any further questions on this topic.