15% Off Ozone Billiards Coupons | Apr 2025

How to return an item?

• In order to receive your credit back you must ship the unused items back using a shipper of your choice to their warehouse. Make sure all items are securely packaged to assure it arrives in their warehouse in good condition.

• Please send your return with original receipt or a note with contact information including email and reason for return to.

When they ship out?

• They typically ship orders the next business day; however, they do have several items that are built per order and may require additional processing time before shipping out. 

• For each item that they carry there is a statement located just beneath the "Add To Cart" button that identifies when that particular item would ship out. For items that they stock regularly at their location it will state "Usually ships the next business day." 

• For items that are built per order it will state a window or time frame for their respective shipping. You may contact their customer service department by email at [email protected].

What is a taper? 

• A taper, means to make or become gradually smaller towards one end. There are two different types of tapers. The European taper, which is also commonly known as a straight taper, simply means the shaft is cone shaped. 

• The diameter gradually and consistently increases from the tip to the joint. The pro taper, on the other hand, will remain the same diameter size for some distance before gradually increasing for the remaining distance to the joint. 

• For what is considered a pro taper, there are small and large pro tapers. A "small taper" is considered to be four to eight inches of cylindrical shape, while a "large taper" is considered to be ten to fifteen inches of cylindrical shape.

How to find the joint size?

Find your joint size The best way to find the correct size of your joint is to count the amount of threads in a half inch and multiply that number by two. (Example: If you have 7 threads, then your joint size will be 5/16 by 14).Their pockets will fit your table All of their pockets are universal; if the dimensions of your pockets match the dimension on their site, the pockets will work for you.

What can I learna about the products which are not returnable?

• Any products that are personalized or customized are not eligible for returns. This includes all personalization and customization such as engraving, embroidery, shaft turndown, wrap changes, personalized signs and any other products in which they have provided a personalized service. 

• It is very important that you double check all personalization and customization services before you purchase to make sure they are accurate. 

• Pool table are considered a large furniture item. Please ensure that you have the appropriate space requirements available prior to purchasing.