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Expiry Date: 12/22/2024
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How do I change or cancel an order?
To change or cancel an order you recently completed please contact customer service as soon as possible. They will make every effort to accommodate your request. However, because their system is designed to fulfill orders very quickly, they cannot cancel or change an order once it has entered the shipping process. You can reach them by calling (856) 446-3552 or sending a note to [email protected]
What are my payment options?
They accept Visa, Mastercard, American Express, Paypal, Afterpay, Klarma, and Paige gift cards.
How is tax calculated on purchases?
Paige charges all applicable local and state sales tax in states where we are required to by law. They comply with state and local tax laws as they currently exist. The taxation of online transactions is continually evolving and they monitor and update their taxation policies as those laws change.
Is ordering over the internet secure?
Yes. Secure Socket Layer (SSL) encryption is used for every transaction to ensure that your order is secure. SSL encrypts the transmissions from their ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and their server, so that only data to and from these sources can be valid.
When will my order be shipped?
All orders placed Friday after 1:00PM PST, will be shipped the following business day (Monday), excluding holidays. Prior to checking out, you will see estimated arrival dates, depending on the type of shipping you select. You will receive an e-mail confirmation once your order has shipped. All orders are subject to verification and the order may be delayed or canceled if incorrect information is provided. Orders are not shipped or delivered on weekends or holidays.
How do I return an item?
You can return or exchange an item at any of their Paige Retail locations. Find your local store here (link). They also offer free shipping on all domestic returns. Each order includes a prepaid UPS shipping label. You are welcome to ship your returns and exchanges to the address on their Return Form. You must use their return form to properly process your return/exchange. Follow the easy steps, print the final page and include it in your return box.
Who pays the shipping fee for my return?
They offer free shipping on all domestic returns. Each order includes a prepaid UPS shipping return label, along with the Return Form. The return/exchange value is equivalent to the value of the items purchased.