20% Off Pentel Coupon | Apr 2025

What is Pentel refund policy?

• You may return items that you have purchased at www.pentel.com within 30 days of purchase. 

• All items must be returned in new condition and you must include your original packing slip inside your return shipment.

• Indicate the reason for return on your packing slip. Shipping charges are non-refundable. Send your return package via traceable method. 

• Once your item is received, they will credit the value of the item and any taxes you were charged.  You will receive your credit within 7-10 business days after it has been received.

How do I know if I am ordering on a secure site?

Pentel.com uses SSL with 128-bit encryption to secure your personal information, such as your credit card number, when transmitting over the Internet. When your browser is in secure mode, you will notice an unbroken key or lock at the bottom or top of the page.

What forms of payment do they accept?

They accept Visa, MasterCard, American Express, Discover and PayPal. They do not accept payments in the form of personal checks or money orders.

How long will it take for my order to ship and arrive?

Upon authorization of your credit card, an order confirmation will be sent to the email address you have specified.  A shipping confirmation will then be sent to the same emaill address upon shipment of your order.  Most in-stock orders are shipped within 2 business days of being placed.  Once your item(s) has shipped, delivery can take between 2-7 business days depending on location of delivery address.

Do they ship internationally?

Pentel of America cannot process/ship orders outside the United States. 

What are they going to do with my name and order information?

Pentel does not rent or sell any personal information from Web orders or any off-line orders to third parties.