PhotoWhoa Frequently Asked Questions
When will my product get shipped to me?
If you ordered a digital product, you can download your product immediately from your account.
Physical products require some extra shipping time. They don't ship any of their products, they generally operate as a dropshipper (they take the sales, another company actually ships the product out to you). Products take about 14 days to ship. Unfortunately, they can not control if you will get any shipping notifications or tracking numbers. Some of the vendors they work with will send shipment notifications and some will not.
If your product is taking a lot longer to ship to you, it may have gotten lost in the mail. Please send them a support ticket and they'll figure out for you.
How can I send the gift?
PhotoWhoa has been a favorite for gift-givers. They have this exciting feature of gifting any deal to your shutterbug friend on your list.Just follow these simple steps to gift a deal to your loved ones.
Add the deal you want to gift to the cart
Go to the cart page
Click on "Send This As A Gift" button
Enter the receiver's name, email-id and personalized message.
Complete the checkout process, done.
How long can I get my refunds?
They have a no-questions asked, 30-day money back policy. You can refund any product but within the 30 day period. Post the 30 day period, they do not accept refunds. Refund will be in the form of PhotoWhoa store credits or directly to your Paypal/ Stripe account. You can request either. Please note that it may take 3-4 business days to reflect a refund in your account in case of card payment.
All productl purchases are protected under this policy. There are some exceptional deals like services, which do not fall under this category. Under such situations, they do mention this on the deal page.
What does a lifetime deal mean? Will I still have this product all my life?
Once you purchase a lifetime deal, you have access to that resource for the lifetime of the product, not your lifetime. As long as the product is available, the partner has agreed you will have access to it.
They usually do their background checks to ensure that they get you good long lasting products. But life happens. Circumstances happen. They cannot guarantee the lifetime of any product. Hope you understand.
I didn't get X deal on time. Will PhotoWhoa run it again?
Some deals will be run again and some won't be. The deals that do really well on their site are the deals that do get run multiple times. Unfortunately, if a deal is expired, there's no guarantee they will ever run it on their site again. Please keep up with their emails to be always notified of deals.