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Plarium (12)
Promo Detail: More exciting games are coming soon! Be the first to try them when they launch.
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Expiry Date: 05/16/2024
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Expiry Date: 05/16/2024
Plarium Frequently Asked Questions
What is the refund policy?
All purchases of virtual currency and virtual goods are considered final and non-refundable unless otherwise stated in their sole discretion. The policies outlined here do not provide or imply any warranty of indemnity. Plarium will never offer cash refunds, but they may choose to reimburse users with in-game currency or virtual products at their discretion.
How do I get reimbursed for technical problems?
If you're having technical issues playing a game and have suffered some game losses, you can let them know what happened by contacting their support team at the game's designated email address. Please provide any available screenshots and a detailed description of your question and request. They will not process player claims without supporting documentation as clear evidence of these cases. When they receive a reimbursement request, a support team member will review your request, verify the details, and take appropriate action at the sole discretion of the support team and the support team leader.