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What is the print/card minimum $5.00?
At Printshoplab.com, they strive to offer the lowest possible prices, and for this purpose, each order must have a minimum price of $5.00. This doesn't mean you have to order the same item at the Photobucket Print Shop for $5.00, it just means that your final order subtotal (before shipping) must be greater than $5.00.
Do they color correct my photos?
They will not make any corrections to your photos. However, they will calibrate their machine to ensure you get the best possible color quality, which should closely match the image you send them to print.
What is their return policy?
They promise to provide quality products that will be treasured for a lifetime. If for any reason you are not satisfied with your order, please email [email protected] with a description and pictures that may help them understand the problem. They will do everything they can to get things done. If the item arrives damaged, they will reprint and ship the item to you for free. Just keep all original packaging and send a description and pictures of the damage to [email protected]. Shipping charges are non-refundable. Any applicable international taxes, duties and other customs charges are the responsibility of the customer.
What is their shipping policy?
Ground orders are usually delivered within 10-12 business days. Express orders are generally delivered within 5-7 business days. Weekdays do not include weekends and holidays. Orders containing multiple products may ship in separate packages. With Print Shop bulk pricing (quantity of the same product or 20 or more pieces) you will save significantly on your order.
How do I refund my order?
They ask you to email them a photo showing their error. If you request a replacement, they will replace it for free or arrange for you to reorder the original item. Just contact them with any questions.
What is the maximum file size I can upload?
They do not recommend uploading photos larger than 10 megabytes. While the site may allow you to upload larger images, this will only slow down the order making process.